Connecting to the Conference System - Camera & Microphone
Make sure to turn on all the equipment prior to performing these steps. For the Academy training and conference rooms you will need to turn on the microphone system labeled Octopus. Please make sure to turn it off when done with your conference. To encourage a successful conference call, always make sure to TEST your audio and video setting prior to starting any call.
For this example let's use Zoom:
1. Open the application
2. Go to Settings, or Preferences
3. Click on Video
4. Set the Video option to the name (typically the name of the manufacture of your computer).
5. Next click on Audio.
6. Set the Audio options to the name, typically the name of the manufacture, of your microphone and speakers.
Troubleshooting
If you are experiencing audio or video issues during a video call it is typically due to network issues or misconfigurations:
Make sure the television, projector, and computer are on.
Make sure the webcam and microphone are plugged in and turned on.
Make sure that the microphone and webcam are not being used by another application.
To encourage a successful conference call, always make sure to TEST your audio and video setting prior to starting any call.
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