Camera Not Working - HP Spectre x360

Camera Not Working - HP Spectre x360

This guide is for HP Spectre x360 model laptops ONLY. If you have a different model laptop and are experiencing camera issues, please submit a ticket to the IT team here

This laptop model features a switch that disables your laptop camera, which when toggled "off," prevents Zoom or any applications alike from being able to recognize your camera. This switch is located on the right-side of the laptop casing: 



If your camera switch is in the "off" position, as displayed below, please toggle the switch back to the "on" position and try opening your preferred meeting application again. Your webcam should now be working as expected.



If you have attempted the instructions above and are still experiencing camera issues, please submit a ticket to the IT team here


    • Related Articles

    • Connecting to the Conference System - Camera & Microphone

      The following instructions can be applied to any conferencing software and equipment.  Make sure to turn on all the equipment prior to performing these steps. For the Academy training and conference rooms you will need to turn on the microphone ...
    • Zoom Phone FAQ

      Zoom Phone FAQ ZOOM PHONE INFORMATION Q:  What is required to use Zoom Phone? An SDSUid Zoom account The Zoom app (local application, not a web browser) An Internet connection Q:  Are there costs for activating new lines of service? A:  Cost will be ...
    • Using dual monitors with Zoom

      This guide is to help you keep your Zoom meetings organized while they're happening. Whether you're presenting or listening to a presentation you can enable dual monitor options to keep participants in one screen and your own presentation (or ...
    • Basic Video Conference Troubleshooting Guide

      This guide is intended to be used as a quick reference to what to do in the case something goes wrong during a web conference.  Relates to:  Issue and solution: General Recommendation  Zoom is in the process of developing materials to help people ...
    • Connecting to the Conference System (Camera & Microphone)

      The following instructions can be applied to any conferencing software and equipment. Make sure to turn on all the equipment prior to performing these steps. For the Academy training and conference rooms you will need to turn on the microphone system ...