Knowledge Base
Academy for Professional Excellence
Academy Staff Knowledge BaseData Security & Accessibility
All you need to know about Academy data security.LMS
Recent Articles
Zoho One Portal Navigation Guide
Welcome to Zoho One portal navigation guide! Purpose of This Document This guide provides an overview of the Zoho One Portal, its purpose, and step-by-step instructions to help you log in and start using the platform for your daily work activities. ...Zoom Phone Number Request Instructions
If you would like to request a personal Zoom Phone number in lieu of using your personal cell number for work related business calls, please follow the instructions below. Some information regarding Zoom Phone Lines: Cost per line is $21.50. Zoom ...Artificial Intelligence (AI) Resources for staff
Students, Faculty, and staff can utilize AI tools through academia, daily and creative use while upholding CSU ethical standards regarding AI usage. SDSU has been approved of the following tools: ChatGPT Edu Microsoft Copilot Google Gemini Google ...Fix for Tray Selection Problem on Xerox Printers
Some users are experiencing an issue where the San Diego and/or Riverside Xerox printer isn't printing automatically. Instead, it prompts users to go to the printer and manually switch from the bypass tray to Tray 1 (main tray) using the printer's ...Updating Chrome, Firefox, and Edge
?️ How to Update Your Web Browser Keeping your web browser up to date helps protect your computer and ensures the best performance. Here’s how to update the most common browsers: ? Microsoft Edge Open Edge. Click the three dots in the top-right ...
Popular Articles
How to Q&A
Q&A feature is only available using Zoom Webinar. Q&A feature is not available in Zoom Meetings. 1. Be sure to enable the Q&A feature at the time of scheduling your webinar. 2. Attendees will have Q&A option in their menu bar. Select Q&A to ...Powerpoint: We're sorry something went wrong that might make PowerPoint Unstable. Please save your presentations and restart PowerPoint
Powerpoint: We're sorry something went wrong that might make PowerPoint Unstable. Please save your presentations and restart PowerPoint PowerPoint and/or Google Drive are experiencing conflicts with each other. If you receive the following error ...Google Calendar
Share your Google Calendar Open your Google Calendar. Under “My Calendars” select the one you wish to share and click the 3 dots to the right to open Sharing and Settings. Scroll to “Share with specific people or groups” and click on “Add people or ...Zoho One Portal Navigation Guide
Welcome to Zoho One portal navigation guide! Purpose of This Document This guide provides an overview of the Zoho One Portal, its purpose, and step-by-step instructions to help you log in and start using the platform for your daily work activities. ...Meetings vs Webinars - The Difference
Overview The Meeting and Webinar platforms offer similar features and functionality but have some key differences. Meetings are designed to be a collaborative event with all participants being able to screen share, turn on their video and audio, and ...