See the information below to help determine whether you should purchase equipment to use with Zoom Phone and what would be appropriate for your needs.
Headsets
Purchase a headset if you work in a space where:
- Environmental noise disrupts calls through your device mic and/or makes it difficult for you to hear
- Others in your environment can overhear your callers’ information that should be private
- The industry offers both wired and wireless headsets. The type of headset you choose to purchase is a personal preference.
Handset Telephones
*During the pilot handsets will be provided on a limited basis*
Desktop telephones will be provided to external license holders, if required for business functions. They may not give you the full functionality of the Zoom app.
- May provide better visibility of lines in use if you manage more than 5 lines.
- Are a better option for a “hotel” workspace where multiple people use one phone.
These telephones connect via Ethernet with a 1Gb pass-through port. They do not connect to the computer, and are wholly separate. If your location has PoE, they can be powered from that; otherwise you’ll need to also connect them to an electrical plug with an AC adapter.
Poly VVX250
This is the standard desktop offering. Desktop handset with color screen for 1-4 lines.
Poly VVX450
Desktop handset with color screen for 1-12 lines.
Poly VVX D230 Cordless Phone
If business requires mobility up to 165 feet from phone base, cordless phone with color screen for 1-8 lines.
Other Devices
Poly VVX150
Desktop or wall-mount handset with monochrome screen for 1-2 lines. This model is appropriate for a common area phone, such as an unattended lobby, a lab, etc.
Poly Trio C60
Conference phone that lies flat on the table to capture audio from multiple angles. Touchscreen for controls.
Poly OBi302 2-port ATA
Adapter if you have analog phone line devices that need to connect to a Zoom Phone number, such as fax machines, credit card users, or phone equipment for those with hearing impairments. Ports for up to 2 devices per adapter.